سلة مشترياتك فارغة
سياسة الألغاء والإرجاع
سياسة إرجاع السلع
In line with our policy of giving priority to customer satisfaction, all purchases on our website can be returned or replaced within 7 days from the date of arrival to you. This also applies to damaged or defective purchases,
If you want to return or replace the product, follow these steps: Contact customer service on the number
email@example.com or via email
Please make sure that the products you wish to return are not used and re-placed in their original packaging and are in a condition that they can be resold. Used or damaged products will not be received as reference goods
Our representative will take notes and assign a specialized courier company (service available in Saudi Arabia only) to arrange the receipt of products by you
If you complete your application using a credit card, the value of what you paid to the card you used will be refunded. Please note that it may take 7 to 14 business days for the value to appear on your bank statement from the date we return the value
If you choose to pay on delivery, you will receive a voucher that can be redeemed at our site for the returned products. This means that if you are not satisfied with the product you received, we will give you the possibility to return it to us at no cost, as we will be responsible for shipping the returned product and we will issue a coupon for you with the value of this product. This does not include the payment fee upon receipt and shipping
All returns or exchanges of products are completely free of charge, except if the return is a result of a mistake from the customer or upon his request, then 15 Saudi riyals will be charged by the shipping company, which will be borne by the customer.
This service is available in Saudi Arabia only
إلغاء الطلبات الغير مدفوعة تلقائي كل 48 ساعة
Unsolicited orders are canceled automatically every 48 hours.
In the case of payment and the customer wishes to cancel the application, there is no objection, provided that the request is not shipped to the customer.
In the case of cancellation of the request and the method of payment bytes or payment, the fees of bytes and payment is not refundable.
After canceling the application and refunding the amount in the case of the Paytabs and payment, the refund amount to the card or payment of 14 days
Returning the amount to the customer to his bank account takes two working days provided that it is within the business days of the bank.
In case of transfer from another bank not available to us, the transfer amount will be deducted from the refund amount.